Shipping Policy

At Nuppy Pet Store, we work hard to deliver your order as quickly as possible.

Processing Time

• Orders are processed within 1–3 business days before shipping.

Delivery Time (US Orders)

• Products shipped from our US warehouse are typically delivered within 3–5 business days after shipment.

• Total estimated delivery time: 4–8 business days from the date you place your order.

Important Information

• Products marked "Ships From: US" can only be delivered within the United States and qualify for our faster shipping.

• Some products may ship from China. For these items, delivery to the United States usually takes 10–15 business days.

We recommend checking the "Ships From" information on each product page before placing your order to know the estimated delivery time.

If you have any questions about your shipment, please feel free to contact our customer support team.